Residential Fiber Cable Burial Explained

Getting your new fiber internet cable in the ground is a top priority for us.

After your installation, the fiber cable feeding your home with blazing fast Surf Broadband Internet is left above ground until our wire burial team can coordinate with your local 811 for locates. This process takes about 2-3 weeks for the utility locate company to confirm they have properly identified each of the underground services on your property. Only then, can our team come back to professionally bury your newly installed fiber cable. If you have questions or concerns, please call our support staff at 888-274-6381 or use contact form on this site.

The only way we can safely bury the newly installed fiber cable is to locate each utility along the fiber path.